Last updated January 10, 2024
We are Promptly Software Inc, doing business as Ditto ("Company", "we", "us", or "our"), a company registered in Canada at 900 W Hastings St Suite 1200, Vancouver, BC V6C 1E5. We operate the website https://ditto-ai.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
You can contact us by email at hello@ditto-ai.com or by mail to 900 W Hastings St Suite 1200, Vancouver, BC V6C 1E5, Canada.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Promptly Software Inc, concerning your access to and use of the Services. By accessing the Services, you confirm that you have read, understood, and agreed to be bound by these Legal Terms. IF YOU DO NOT AGREE WITH THESE LEGAL TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.
We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you via no-reply@ditto-ai.com. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
We recommend that you print a copy of these Legal Terms for your records.
The information provided when using the Services is not intended for distribution or use by any person or entity in any jurisdiction where such distribution or use would be contrary to law or regulation or require registration in that jurisdiction. Those who access the Services from other locations do so at their own initiative and are responsible for compliance with local laws.
The Services are not tailored to comply with industry-specific regulations (e.g., HIPAA, FISMA). If your interactions are subject to such laws, you may not use the Services.
Our intellectual property: We own or are licensed to all intellectual property rights in our Services, including source code, databases, software, website designs, text, and graphics ("Content"), as well as trademarks, service marks, and logos ("Marks"). These are protected by copyright, trademark, and other intellectual property laws.
Your use of our Services is subject to a non-exclusive, non-transferable, revocable license to access and use the Services and to download or print portions of the Content for personal, non-commercial use only. You may not copy, distribute, or exploit any Content or Marks without our prior written permission.
Your submissions: By submitting feedback, ideas, or other information to us, you assign all intellectual property rights to us, and we may use and share such submissions without acknowledgment or compensation.
By using the Services, you confirm that:
We may suspend or terminate your account if you provide false or incomplete information.
You may be required to register to use the Services. You must keep your password confidential and are responsible for account activity. We may remove or modify usernames deemed inappropriate.
We accept: Visa, Mastercard, American Express, and Discover.
You agree to provide accurate purchase and account details, update them as needed, and pay all charges in USD. We may change prices at any time and correct errors even after payment.
Recurring charges may be processed automatically unless you cancel. We may refuse or limit orders at our discretion.
You may cancel your subscription at any time via your account settings. The cancellation will take effect at the end of the current billing period. For concerns, contact us at hello@ditto-ai.com.
You may not:
Engaging in prohibited activities may result in account termination.
If you submit or create content via the Services, you confirm that:
You grant us a worldwide, royalty-free license to use, modify, or distribute your content as needed. You retain ownership but allow us to use your submissions.
You may connect third-party accounts (e.g., Instagram, LinkedIn) to the Services. We are not responsible for third-party content.
We may provide links to third-party sites, but we do not endorse or control them. Your interactions with third-party services are at your own risk.
We reserve the right to monitor, remove, or disable content that violates these Terms.
Your use of the Services is subject to our Privacy Policy.
We may suspend or terminate your access at any time without notice for violations of these Terms.
We may update, suspend, or discontinue the Services at any time.
These Terms are governed by Canadian law.
Disputes will first be resolved through informal negotiations. If unresolved, disputes will be settled through binding arbitration in Vancouver, Canada.
There may be typographical errors, inaccuracies, or omissions on the Services, including in descriptions, pricing, availability, and other information. We reserve the right to correct errors and update the Services at any time without notice.
THE SERVICES ARE PROVIDED "AS-IS" AND "AS-AVAILABLE". YOU AGREE THAT YOUR USE IS AT YOUR SOLE RISK.
To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:
We do not warrant that:
We are not responsible for any third-party content, products, or services linked through our Services.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES WILL NOT BE LIABLE FOR:
If liability cannot be excluded, our total liability to you will not exceed the amount you paid to us in the last six (6) months or $1,000, whichever is less.
Some jurisdictions do not allow limitations of liability, so some of these terms may not apply to you.
You agree to defend, indemnify, and hold us harmless from any claims, damages, or expenses (including attorney fees) that arise from:
We reserve the right to assume the exclusive defense of any matter, but you must still cooperate with our defense.
We maintain certain data related to your use of the Services. While we perform routine backups, we are not responsible for any loss or corruption of data. You waive any right to legal claims arising from such data loss.
By using the Services, you agree that:
Some laws may require written records, but these Terms supersede those requirements where permitted.
If you have a complaint, you can contact the California Department of Consumer Affairs:
For any questions, contact us at:
📧 Email: hello@ditto-ai.com
📍 Address: 900 W Hastings St, Suite 1200, Vancouver, BC V6C 1E5