Privacy Policy

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information that you voluntarily provide when you:

• Register on the Services.
• Express interest in obtaining information about us or our products and services.
• Participate in activities on the Services.
• Contact us.

Personal Information Provided by You

The personal information we collect depends on how you interact with us and our Services. It may include:

• Names
• Phone numbers
• Email addresses
• Usernames
• Passwords
• Contact preferences
• Billing addresses
• Debit/credit card numbers
• Job titles
• Contact or authentication data
• Mailing addresses

Sensitive Information

We do not process sensitive information.

Payment Data

We may collect payment data necessary to process your transactions, such as your payment instrument number and security code. All payment data is stored by Stripe. You can review their privacy policy here: https://stripe.com/en-ca/privacy.

Information automatically collected

Some information—such as your IP address and/or browser and device characteristics—is collected automatically when you visit our Services.

The information we collect includes:

• Log and Usage Data: Service-related, diagnostic, and performance data such as IP address, browser type, activity timestamps, and errors.
• Device Data: Information about your computer, phone, or other device, including IP address, hardware model, browser type, and location.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for various purposes, including:

• Facilitating account creation and authentication.
• Requesting feedback.
• Sending marketing and promotional communications (with the option to opt out).
• Delivering targeted advertising.
• Protecting our Services (fraud monitoring and prevention).
• Identifying usage trends and improving user experience.
• Complying with legal obligations.

3. WHAT LEGAL BASES DO WE RELY ON?

We process your information only when we have a valid legal reason, such as:

• Your consent.
• Legitimate business interests.
• Compliance with legal obligations.
• Vital interests, such as safety concerns.

4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

We may share your data with:

• Cloud computing services.
• Data analytics providers.
• Ad networks.
• Payment processors (e.g., Stripe).
• Website hosting providers.

We may also share your information in cases of business transfers, mergers, or acquisitions.

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

If you log in with a social media account (e.g., Facebook, Twitter), we receive certain profile information from your social media provider.

6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

Yes, your information may be processed outside your country, including in the United States and Canada.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your information only as long as necessary unless required by law.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement security measures, but no system is 100% secure. You should access our Services only in a secure environment.

9. DO WE COLLECT INFORMATION FROM MINORS?

No, we do not knowingly collect data from children under 18 years old.

10. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have rights such as:

• Accessing your personal data.
• Requesting corrections.
• Requesting deletion.
• Opting out of marketing communications.

To exercise your rights, login at https://ditto-ai.com/sign-in and adjust your settings, or contact us.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature that allows you to signal your privacy preference not to have data collected about your online browsing activities.

At this time, we do not respond to DNT signals or similar mechanisms, as there is no uniform standard for recognizing and implementing DNT signals.

If a future standard is adopted, we will update this Privacy Policy accordingly.

12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Yes, California residents and certain other U.S. residents have additional privacy rights under state laws, such as the California Consumer Privacy Act (CCPA).

If you are a California resident, you have the right to:

• Request to know what personal data we collect and how we use it.
• Request deletion of your personal information.
• Opt-out of data sharing or selling (we do not sell personal data).
• Receive non-discriminatory treatment for exercising your rights.

To exercise these rights, you can:

• Login to the app https://ditto-ai.com/sign-in
• Email us at hello@ditto-ai.com

We will respond within 45 days as required by law.

13. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We update this privacy policy as needed to stay compliant with relevant laws and to reflect changes in our data practices.

We encourage you to review this page periodically for updates. We will notify you of significant changes by:

1. Posting a revised Privacy Policy on our website.
2. Sending an email notification (if applicable).

The updated Privacy Policy will be effective immediately upon posting, unless otherwise stated.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or concerns about this Privacy Policy, you may contact us at: